“Exploring the Link Between Customer Satisfaction, Service Quality, and Perceived Organizational Support: The Mediating Role of Relational Psychological Contract” (2024) Studia Universitatis Vasile Goldiș Arad, Seria Științe Economice, 34(3), pp. 60–78. Available at: https://publicatii.uvvg.ro/index.php/studiaeconomia/article/view/809 (Accessed: 8 April 2026).